General Questions
What is ZenVitalRise?
ZenVitalRise is committed to eco-friendly wellness, offering sustainably crafted blankets, pillows, and lifestyle essentials. Our mission is to promote mindful living through ethically sourced, high-quality products that support both personal well-being and environmental sustainability.
Where are your products made?
Our products are sourced from ethically responsible manufacturers who prioritize sustainability and quality craftsmanship.
What materials do you use?
We focus on natural, biodegradable, and sustainable materials, including bamboo fabric, organic cotton, and eco-conscious blends.
Do you offer free shipping?
Yes! We proudly offer free shipping on all orders, both domestically and internationally.
How long does shipping take?
Domestic orders are processed within 2–3 business days, with delivery times depending on the carrier and location. International orders may vary due to customs and local postal services.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy?
We offer a 60-day return window for unused items in their original packaging. Some wellness and personal care items may be non-returnable for hygiene reasons.
How do I request a refund?
Contact us at [email protected] before returning your item. Once we receive and inspect the return, we will notify you of the approval or rejection of the refund.
Do you accept exchanges?
Yes, we only offer exchanges for defective or damaged items. Reach out to our support team for assistance.
Are your products eco-friendly?
Absolutely! Sustainability is at the core of ZenVitalRise, and we strive to minimize our environmental footprint by using biodegradable, organic, and responsibly sourced materials.
How do I care for my ZenVitalRise products?
To maximize the lifespan of your products:
Pillows and blankets: Follow care labels and avoid harsh chemicals to preserve quality.
Bamboo and organic fabrics: Wash in cold water and air dry.
What sustainable practices does ZenVitalRise follow?
We use eco-friendly packaging, minimize waste, and partner with manufacturers who prioritize ethical production standards.
How can I contact ZenVitalRise?
For inquiries, reach out to us via [email protected].
Do you offer wholesale or bulk purchasing?
Yes! If you’re interested in bulk orders or business collaborations, contact us directly for pricing and partnership opportunities.